Check out some of the reviews we’ve gathered online and in person to see what other people are saying about Red Wing Charlottesville and Red Wing Boots! We pride ourselves on the level of commitment we put into our work and the level of service we provide to each and every customer, and you can see through these reviews that our customers appreciate it!
We had the best costumer service! Could not have asked for a more helpful, thorough, and funny guy to help us! We will be back for sure!
These folks are very helpful! I am on my feet and outside at work 95% of the time so I need a pair of shoes that can handle anything. My wife bought me a pair from here for Christmas without knowing my size…I went in today to have them checked out for fit…They switched them out for the right size no questions asked and customized them so that any issues were resolved! They were excellent!
I worked with Carl and Brian here today. I was able to exchange a pair of boots that have caused me problems (discomfort) for a different style that had a different fit. I have several pairs of Red Wings and will be back to purchase more due to the professionalism and courtesy of this transaction. A good product goes furthest with great customer service.
“Very friendly, and helpful staff at this Red Wing store. The high tech foot analysis was impressive and I loved the parlor style leather chairs used for trying on boots. The place is like a man cave for boot wearers. The best boot buying experience I’ve had. Carl is great.
“Still can’t get over the experience I had at this store. I walked in knowing what I wanted so the bar was pretty low for customer service, but I’m not quite sure I’ve ever experienced such a high level of service. These guys care deeply about the boots they sell, to the point of reverence. It felt like I was being fitted for a custom suit.”
—Colin Gwin (Google)
“The old saying you get what you pay for is absolutely true when it comes to the Red Wing Charlottesville store. They give you great individual attention and the service they provide is top notch. At no time do you feel like they are trying to sell you a pair of shoes/boots just for the sake of making a sale…they want you to leave with a pair that fits perfectly and are unbelievably comfortable. I honestly think that if the shoes are not right, they don’t want to sell them to you.
Also, they stand by their products. The boots I bought I can bring back in once a month to have them oiled, laces replaced, eyelets rotated or repaired…all for free for the life of the boot!
I highly recommend checking out Red Wing in Charlottesville. It is the best shoe buying and customer service experience I think I’ve ever had.”
—Dan B. (Google)
Bought my first pair of RW’s last week and must say that my experience was exceptional. The store manager worked with me for over an hour to find the boot that worked for me.
I returned home only to notice that my toes were touching the end of the toe box. I returned the next day with the boots and Carl found me another pair (model 415) one size up and they fit me perfectly and I could not be happier. Like I said, exceptional customer service and boots, thanks Red Wing of C’Ville.
—George H. (Google)
We hope you enjoyed reading the reviews and testimonials of all of these folks throughout Charlottesville! If you’d like to learn more about Red Wing Charlottesville, contact us online, check us out on Facebook, give us a call at 434-529-6761 or head on up to the store!