Replacement Laces on a pair of Red Wing Work Boots

Boot Repair Services

Service, Ongoing Care, and Maintenance!services

We take great pride in the fact that hardworking men throughout the United States know the Red Wing Shoe brand as some of the toughest, most durable, longest lasting boots on the market! That being said, these boots are not made of pure steel, meaning they are not invincible! We have to balance maximum longevity and durability with comfort, meaning at some point (many years down the road), you might need our boot repair services!

Red Wing Charlottesville is all about service after the sale, and that’s where our 30-day shoe repair program shines! We’ll happily perform the following services absolutely free of charge for you, every 30 days, for as long as you own your Red Wing boots:

  • Boot repair
  • Boot cleaning
  • Boot oiling
  • Boot lace replacement

Boot Repair

Boot Repair Services

We know that occasionally something will happen to your work boots, particularly if you are as hard on your feet during work as we are! Let’s face it… even the toughest Red Wing work boots need a little fixing up over time.

Boot repair is one of our most valued services after the sale. Our staff brings decades of boot repair service over from our 3 Richmond area Red Wing Shoe stores, so there really isn’t much we haven’t seen!

Some common boot repair services we perform include replacing eyelets, securing loose stitching, patching worn down leather and sole replacement. Keep in mind though, when we say “common” that doesn’t mean you should expect to need our boot repair services. Our Red Wing boots are hand crafted and built to last.

Trust us for quality boot repair services, and your feet will thank you!

Boot Cleaning

If your boots don’t get dirtied up at the job, then congratulations – you’ve got an easy job!

For the rest of us hardworking men and women throughout Charlottesville and the Shenandoah Valley, we get dirty and so do our boots! No worries, friends – we’ll happily clean up and polish up your boots once a month, free of charge. We find this is one of the most under-used programs we offer, even though it’s a big part of why people see so much value in what we offer.

Our point? Don’t be afraid to come in every 30 days. Stop in… relax, and let us put a good shine on those boots! This is just one way in which we truly provide tremendous value after the initial sale. We want customers for life, and we know that means we have to earn that right.

How to Protect your Leather Boots

Outside of our ongoing 30 Day (Free) Service Program, we always recommend you oil and condition your Red Wing boots.

By doing so, you’ll protect not only the performance and longevity of your leather boot, but also the look! Don’t underestimate how good you’ll feel with a nice, clean, impressive pair of Red Wing’s on your feet.

When you commit to regular and frequent oiling and conditioning, you can help prevent drying and cracking, while also helping to restore degraded leather.

We’ll happily oil and condition your boots every 30 days for free, and add years of performance to your boots in the process… but we know that coming into the store every 30 days is not always an option for some folks. If that’s the case for you, we recommend you consider purchasing some oil and conditioner in house. We’ll be happy to guide you towards the best options bases on your Red Wing’s.

Free Boot Lace Replacement

We offer free boot laces for as long as you own your Red Wing shoes.

Any time you step foot into our Red Wing Charlottesville store, we’ll be happy to replace your laces and rotate your eyelets, totally free.

We know you’ve got better things to do than worry about your shoelaces.

Replacement Insoles

While our boots as close to indestructible as we can build them (with proper care and maintenance of course), your insoles will take a beating over the years.

As you probably already know, when you wear down your insole your Red Wings will feel less comfortable, which is more likely to also decrease your arch support. Not good man!

Our in-store staff will happily point you towards the right set of replacement insoles or even a pair of custom orthotics if you need the extra comfort of support. When the time comes, we’ll be there to walk you through the replacement process.

Contact Red Wing Charlottesville Today!

Got questions about our product, our 30 Day Service Program, or anything related to our service after the sale?

Contact Red Wing Charlottesville online today, call us at 434-529-6761, or head on up to the store! We welcome the opportunity to point you in the right direction.

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  • John Thomas
    John Thomas
    22:08 14 Aug 19
    Very helpful and courteous in servicing previously purchased footware. Very knowledgeable on footware and foot health. I will definitely be a retained customer!read more
    Ricky Shifflett
    Ricky Shifflett
    23:44 11 Apr 19
    Great shoes!! The people here are very knowledgeable. Zachary was very helpful and nice right when I came in. Will be back!!read more
    George H.
    George H.
    13:55 11 Apr 19
    Bought my first pair of RW's last week and must say that my experience was exceptional. The store manager worked with me for over an hour to find the boot that worked for me. I returned home only to notice that my toes were touching the end of the toe box. I returned the next day with the boots and Carl found me another pair (model 415) one size up and they fit me perfectly and I could not be happier. Like I said, exceptional customer service and boots, thanks Red Wing of C'Ville.read more
    Jas Roberts
    Jas Roberts
    16:54 26 Mar 19
    I’ll ONLY be buying boots from this store and from Cathy, in the past the guys always are rushing me or making it seem like they have better things to do than help me and I’m not sure if it was the change in management or change in employees but this was the first time I’ve been helped properly and felt like I was taken care of in this store. Thank you Cathy!read more
    Free America
    Free America
    14:46 22 Feb 19
    Bought my first pair of Redwing Boots yesterday after being loyal to another manufacturer for years.. I wish I’d of done this sooner. I’m 3 hours into a 12 hour shift and my feet feel great. I’d usually be trying to find a place to sit down by now 😂 The staff greeted me as soon as I entered asked me what I was looking for and helped me figure out my size right away. Best $200 I’ve ever spent on boots. Planning to make another trip there next month to get another pair for casual wear. Go check this place out, your feet will thank youread more
    Jonathan Petrakakos
    Jonathan Petrakakos
    17:39 13 Dec 18
    Clean and inviting shop with friendly and knowledgeable staff. Kathy was kind and answered all of my questions with a smile. Will certainty be back!read more
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