We take great pride in the fact that hardworking men throughout the United States know the Red Wing Shoe brand as some of the toughest, most durable, longest lasting boots on the market! That being said, these boots are not made of pure steel, meaning they are not invincible! We have to balance maximum longevity and durability with comfort, meaning at some point (many years down the road), you might need our boot repair services!
Red Wing Charlottesville is all about service after the sale, and that’s where our 30-day shoe repair program shines! We’ll happily perform the following services absolutely free of charge for you, every 30 days, for as long as you own your Red Wing boots:
We know that occasionally something will happen to your work boots, particularly if you are as hard on your feet during work as we are! Let’s face it… even the toughest Red Wing work boots need a little fixing up over time.
Boot repair is one of our most valued services after the sale. Our staff brings decades of boot repair service over from our 3 Richmond area Red Wing Shoe stores, so there really isn’t much we haven’t seen!
Some common boot repair services we perform include replacing eyelets, securing loose stitching, patching worn down leather and sole replacement. Keep in mind though, when we say “common” that doesn’t mean you should expect to need our boot repair services. Our Red Wing boots are hand crafted and built to last.
Trust us for quality boot repair services, and your feet will thank you!
If your boots don’t get dirtied up at the job, then congratulations – you’ve got an easy job!
For the rest of us hardworking men and women throughout Charlottesville and the Shenandoah Valley, we get dirty and so do our boots! No worries, friends – we’ll happily clean up and polish up your boots once a month, free of charge. We find this is one of the most under-used programs we offer, even though it’s a big part of why people see so much value in what we offer.
Our point? Don’t be afraid to come in every 30 days. Stop in… relax, and let us put a good shine on those boots! This is just one way in which we truly provide tremendous value after the initial sale. We want customers for life, and we know that means we have to earn that right.
Outside of our ongoing 30 Day (Free) Service Program, we always recommend you oil and condition your Red Wing boots.
By doing so, you’ll protect not only the performance and longevity of your leather boot, but also the look! Don’t underestimate how good you’ll feel with a nice, clean, impressive pair of Red Wing’s on your feet.
When you commit to regular and frequent oiling and conditioning, you can help prevent drying and cracking, while also helping to restore degraded leather.
We’ll happily oil and condition your boots every 30 days for free, and add years of performance to your boots in the process… but we know that coming into the store every 30 days is not always an option for some folks. If that’s the case for you, we recommend you consider purchasing some oil and conditioner in house. We’ll be happy to guide you towards the best options bases on your Red Wing’s.
We offer free boot laces for as long as you own your Red Wing shoes.
Any time you step foot into our Red Wing Charlottesville store, we’ll be happy to replace your laces and rotate your eyelets, totally free.
We know you’ve got better things to do than worry about your shoelaces.
While our boots as close to indestructible as we can build them (with proper care and maintenance of course), your insoles will take a beating over the years.
As you probably already know, when you wear down your insole your Red Wings will feel less comfortable, which is more likely to also decrease your arch support. Not good man!
Our in-store staff will happily point you towards the right set of replacement insoles or even a pair of custom orthotics if you need the extra comfort of support. When the time comes, we’ll be there to walk you through the replacement process.
Got questions about our product, our 30 Day Service Program, or anything related to our service after the sale?